• The BGE Connected Rewards program is a bring-your-own-thermostat residential demand response program designed to reduce overall electricity demand associated with cooling or heating your home during peak periods.
• Participants agree to brief, limited adjustments of up to four degrees on their thermostats during peak electric demand periods from May through October. Enrolled customers can anticipate up to 15 adjustment events per summer. Adjustments will typically not occur on weekends or holidays.
• Participants will receive a one-time $50 prepaid card for each thermostat they successfully enroll into the program and an annual $50 prepaid card per thermostat at the end of each participated season.

Eligible participants must:

• Be an active BGE residential electric customer;
• Have a smart meter installed at the location of the active account associated with the device(s) being enrolled;
• Use an eligible internet-connected (Wi-Fi) thermostat for cooling in the summer and/or heating in the winter;
• Agree to terms and conditions as outlined by each thermostat manufacturer; and,
• Not be enrolled in another demand response program (i.e. PeakRewards) on the same HVAC system.

Customers would be ineligible for the Connected Rewards program if they:

• Do not have a qualifying Wi-Fi thermostat
• Do not receive electric delivery service from BGE
• Are enrolled in another demand response program (i.e. PeakRewards) on the same HVAC system
• Live in a multifamily property that is owned by property manager or participates in the PeakRewards program
• Live in a landlord-owned property with an automatic change agreement on the account

It’s easy, click the “Sign Up” button. You will be prompted to enter your Thermostat username and password, accept the terms and confirm your enrollment information is correct. To ensure a quick review process make sure your enrollment information matches BGE’s primary account holder’s information.

The Terms & Conditions for the program can be found here!

Participants will receive a one-time $50 prepaid card for each thermostat they successfully enroll into the program.

As long as you enroll prior to September 30 of the year and your device remains online, you will receive a $50 prepaid card per qualified thermostat at the end of each season. You should receive this prepaid card by late October.

Depending on your thermostat provider, notifications may appear on the thermostat or in your web or mobile application.

• At the start of an adjustment event, your thermostat will be automatically adjusted up to four degrees above the current temperature.
• The adjustment will typically last no more than six hours on non-holiday weekdays.
• Once the temperature adjustment is over, your thermostat will return to its normal set point and/or schedule.
• In some cases, your thermostat may be adjusted up to three degrees cooler prior to an adjustment event to precool your home.
• You can opt out of an event at any time from your mobile device, web browser or thermostat.

Adjustment events will only affect the temperature by a few degrees, with minimal impact on comfort. You can easily opt out of an adjustment event at any time. Your participation is voluntary, and you will retain control of all of your thermostat functions.

Yes. At any time during an adjustment event, you can opt out from your thermostat, mobile device or web app. To opt out of an event, you can simply change the temperature on your device back to your preferred comfort level. You will receive a pop-up message to confirm you would like to opt out of the event. Depending on your thermostat manufacturer, you can also opt out by clicking “Learn More” on the notification on your app or device and by navigating to the opt-out experience from there.

Please email BGEConnectedRewards@icf.com or call (888) 316-8056.