Frequently Asked Questions:
What are the terms and conditions?
This offer does not apply to thermostats installed through the CPS Energy Smart Thermostat or Peak Saver Programs. To qualify for the bill credit, customers must install a Wi-Fi thermostat approved by CPS Energy, enroll in WiFi Thermostat Rewards and allow CPS Energy to periodically control and interrupt service to manage peak energy periods. Each year, following the end of September, a $30 bill credit will be applied to an enrolled customer’s bill. WiFi Thermostat Rewards Program is subject to change without prior notice.
Is there a program privacy policy?
This website is operated by Connected Savings by Resideo on behalf of Sensi and CPS Energy. Information collected will be used by Connected Savings by Resideo and Sensi in accordance with this privacy policy and may be shared with CPS Energy. Information shared with CPS Energy will be subject to CPS Energy’s privacy policy, which is available at https://www.cpsenergy.com/en/footers/privacy-policies.html
What are the eligibility requirements?
To be eligible, you must have:
- A CPS Energy residential electric account.
- Wi-Fi network.
- An approved Wi-Fi thermostat that controls the home’s heating and cooling systems
What is the WiFi Thermostat Rewards program?
This program combines proprietary weather data with thermostat data to automatically deliver comfort and savings during times of peak energy demand. We build an energy model of your home to understand how it reacts to various weather conditions. Using this model, we will make brief, limited adjustments to your thermostat during the summer to reduce demand on the electric grid while keeping you comfortable. You are always in control and can override the settings at any time.
How do I un-enroll or opt-out of this program?
To un-enroll or opt-out, please send an email to energysupport@resideo.com
This process can take up to 5 business days. In addition, any feedback you can provide to help us improve will be valued.