To participate, you must be a Delmarva Power customer in Maryland who has central air conditioning or a heat pump and resides in a single-family residential home or individually metered townhouse or condominium. Participants must have a qualifying smart thermostat model with a Wi-Fi connection.

Information required to enroll in Energy Wise Rewards and Thermostat Optimization:

• Name
• Address
• Email
• Phone Number
• Delmarva Power account number
• Thermostat device name and model
• Approximate size of home
• Approximate age of home
• Primary fuel type
• Primary heating appliance
• Cooling type

For Ecobee devices:

• Wi-Fi network
• An approved Wi-Fi thermostat that controls the home’s heating and cooling systems.

Energy Wise Rewards is a voluntary program that helps participants save money and energy automatically. The program works by initiating conservation periods for participating central air conditioners or heat pumps on Peak Savings Days, select summer days when energy demand is high. There are typically five Peak Savings Days between June and October each year. By enrolling your smart thermostat(s) in Energy Wise Rewards, you’ll receive $40 in bill credits, per device, each year you participate.

On really hot days during the Summer (June-October), normally between 7 AM and 10 PM , Delmarva may call for a Peak Savings event.

During these events, your ecobee thermostat will be adjusted by a few degrees. With eco+ enabled, the temperature adjustment will be tailored to your savings preferences. Event hours may vary but events typically last 3 to 5 hours.

You always have control of your thermostat. You can end your participation in an event by changing the temperature on your thermostat, through the mobile app, or through the web portal.

Thermostat Optimization is an energy-saving opportunity. The goal is to reduce energy waste, reduce carbon emissions, and help customers save money on their energy bills. As a participant, you can opt out at any time.

Your data will enable Delmarva and Resideo to evaluate energy savings in residential homes in selected climate zones in the state of Maryland. Any information shared with Delmarva and Resideo through the Connected Savings portal will be subject to privacy terms.

Data from your smart thermostat, and local, real-time weather data are used to develop an energy model of your home to understand how it responds to varying local weather conditions.

Delmarva and Resideo treat all customer data as confidential and will only share the thermostat data with Delmarva-hired vendors specific to implementing the Thermostat Optimization Program. For evaluation, measurement & verification purposes, your smart thermostat data may be used in aggregate for reporting purposes to the Maryland Public Service Commission. For further details, please refer to the Smart Thermostat Optimization Terms and Conditions.

To view the Terms & Conditions for the program please click here.

Energy Wise Rewards participants can opt out of a Peak Savings Day conservation period by adjusting the temperature setpoint on the smart thermostat or within its mobile app. Adjusting the smart thermostat’s temperature will override the Peak Savings Day thermostat settings.

If you would like to unenroll from Energy Wise Rewards or the Thermostat Optimization Program, please submit a request in your Connected Savings portal or email DelmarvaTStatOpt@icf.com.

Delmarva’s Thermostat Optimization Program and Energy Wise Rewards rely on being able to communicate with your smart thermostat, which requires a Wi-Fi connection. While temporary outages may not have significant impacts, your smart thermostat must remain connected to your home’s Wi-Fi to achieve the full benefits of this program. If your smart thermostat is not connected to Wi-Fi for an extended period, you may be automatically unenrolled from the program(s).