Participants must:

• Must live in a single-family detached residence, a single-family attached residence (such as a townhome), or a single-family manufactured home (such as a mobile home or modular home).
• Be responsible for the electric bill.
• Be the owner of the home or able to secure permission to participate.
• Review any additional requirements through the program’s details page. By participating in this program, you are signifying your agreement to the Terms and Conditions of the Water Energy Demand Response Program.
• Have an eligible heat pump water heater with a Wi-Fi connection.
  

  A.O. Smith	American	State
  HPTS-50 200	HPS10250H045DV 200	HPSX-50-DHPT 200
  HPTS-66 200	HPS10266H045DV 200	HPSX-66-DHPT 200
  HPTS-80 200	HPS10280H045DV 200	HPSX-80-DHPT 200
  HPS10-50H45DV 200	HPHE10250H045DVDR 130	HPX-50-DHPTDR 130
  HPS10-80H45DV 200	HPHE10266H045DVDR 130	HPX-66-DHPTDR 130
  HPTU-50DR 130	HPHE10280H045DVDR 130	HPX-80-DHPTDR 130
  HPTU-66DR 130
  HPTU-80DR 130

Payments will be made based on customer enrollment date and participation during each calendar year. The incentives are issued in the form of a rebate check at the end of each calendar year. Customers must participate in at least 75% of the preceding year’s energy event hours to receive their 1^st year incentive of $40, plus an additional $10 for participation, for a total 1^st year incentive of $50. Customers will receive $10 per year thereafter if they remain enrolled and participate in 75% of called event hours. One incentive payment will be made per account enrolled in the Program at the residence, regardless of the number of enrolled devices. Please refer to the program Terms and Conditions for more information.

Customers can enroll multiple heat pump water heaters in the Water Energy Demand Response Program to maximize savings, however only one incentive will be distributed per electric account.

Any information shared with Dominion Energy and Resideo through the Connected Savings portal will be subject to Connected Savings privacy terms and Dominion Energy Terms and Conditions.

Dominion Energy and Resideo treat all customer data as confidential and will only share the data with Dominion Energy-hired vendors specific to implementing the Water Energy Demand Response Program. For evaluation, measurement & verification purposes, your heat pump water heater data may be used in aggregate for reporting purposes to the Virginia State Corporation Commission or North Carolina Utilities Commission. For further details, please refer to the Dominion Energy Terms and Conditions.

Dominion Energy’s Water Energy Demand Response Program relies on communication with your heat pump water heater through a Wi-Fi connection. While temporary outages may not have significant impacts, your heat pump water heater must remain connected to your home’s Wi-Fi to achieve the full benefits of this program. If your heat pump water heater is not connected to Wi-Fi for an extended period, you may be automatically unenrolled from the program(s). Dominion Energy will attempt to inform you via email after your water heater has been offline for 7 days.

If you would like to unenroll from the Dominion Energy Water Energy Demand Response Program, you can unlink your participation through your device’s app or use the toggle switch to turn off Demand Response.

If you need assistance, please email domhelp@honeywell.com.

If you do not wish to participate in a Water Energy Demand Response Program energy event, participants can opt-out of an energy event through its mobile app by clicking “Pause Demand Response” for up to 72 hours (about 3 days) on your device app.

If you need assistance, please email domhelp@honeywell.com.

Energy event notifications are sent via email.

To review a list of past energy events, you can visit Dominion Energy Water Energy Demand Response Events VA or Dominion Energy Water Energy Demand Response NC.