Smart Energy Program FAQ

You must meet the following eligibility requirements:

1. An installed and registered a qualifying Wi-Fi thermostat that you are using to control your central air-conditioning system.
2. An internet connection
3. Residential customer with an eligible Edison SmartConnect® meter.
4. You must receive service under rate schedule D, D-CARE, D-FERA, TOU-D or TOU-D-T
5. You must not be enrolled in any of the following programs, rate plans or services:
   1. Summer Discount Plan (SDP)
   2. Capacity Bidding Program (CBP)
   3. Critical Peak Pricing (CPP)
   4. Demand Response programs or rates offered by Non-Utility Demand Response Service Providers
   5. Medical Baseline Allocation for air conditioning
   6. Domestic Multiple (DM)
   7. Domestic Multiple Service 1 (DMS-1)
   8. Domestic Multiple Service 2 (DMS-2)
   9. Domestic Multiple Service 3 (DMS-3)
6. You may register and enroll multiple thermostats, but only one thermostat per eligible home will be qualified to receive the incentives.
7. The one-time sign-up bonus will be offered on a first come first serve basis.
8. For more details visit, Smart Energy Program Terms & Conditions

Rebates eligibility can be found by visiting, Smart Thermostat Rebates or on the Smart Energy Program Terms & Conditions

Smart Energy Program events (“energy events”) may be called in response to emergencies, overworked electrical grids, high wholesale energy prices, or for testing purposes.  Energy events can occur anytime throughout the year for up to four-hours per event. An emergency event can be called for up to six hours. Multiple events may be called in the same calendar day; however, the total number of event hours will not exceed a maximum duration of four hours in a calendar day unless it’s an emergency event, event duration will not exceed six hours per day. The total number of hours that can be called in a calendar year is 180 hours.

When an energy event is called, SCE will notify your Qualified Smart Thermostat Service Provider 20 minutes prior to the event start time. Your Qualified Smart Thermostat Service Provider will notify you of the event and may adjust the temperature setting to reduce A/C usage during the event. You always have the option to override by re-adjusting your temperature setting based on your comfort and choice during an energy event. However, customers who override all events dispatched in a calendar year may be removed from the program.

For more information visit SCE FAQ’s

Customers can earn up to $40 in bill credits annually for their enrollment on the Smart Energy Program.  This bill credit will be provided to customers who maintain enrollment in the program from June 1 through September 30.  Disbursement of credits will coincide with customer scheduled bill periods.  Customers who enroll after June 1 or disenroll prior to September 30 will have their credits pro-rated to the summer season days with which they were actively enrolled in the program.  Customers will earn $0.3275 per summer season day.

For more information visit SCE FAQ’s

For more information Visit SCE FAQ’s or contact SCE Support line at 800-736-4777.