By participating in AC Rewards, adjustments are made to your smart thermostat during the hottest summer days. When the demand for electricity is the highest, you’ll help us manage these peaks and ease the strain on the electrical grid. You’ll be cut back on the time your central air works to cool your home with control events.
You can choose to receive emails notifying you of control events, which may occur anytime during the cooling season. You’ll have the ability to opt out of control events at any time, either from your thermostat, mobile device, or web app. On rare occasions, system emergencies may cause a control event that cannot be overridden.